UPS Package Scam Email: How to Spot and Avoid Common Scams

UPS package scam emails are a growing threat, targeting consumers with fake notifications of lost or delayed shipments. These messages often mimic official UPS communications, tricking recipients into revealing personal or financial details. Recognizing the red flags can help you avoid falling victim to these scams.

How UPS Scam Emails Work

Scammers craft emails that appear to come from UPS, using logos, colors, and language similar to legitimate notifications. A common tactic is to claim a package was lost or delayed, then ask the recipient to provide payment details or personal information to "resolve" the issue. These emails may include fake tracking numbers or links to phishing sites.

A screenshot of a UPS package scam email with fake tracking details and a request for payment

Red Flags to Watch For

Legitimate UPS communications will never:

If an email seems suspicious, verify the sender’s address and contact UPS directly through their official website or customer service line.

What to Do If You Receive a Suspicious Email

Delete the email immediately. Do not click any links or download attachments. Instead, report the email to your email provider and forward it to the Federal Trade Commission (FTC) at reportfraud.ftc.gov. Never respond to the sender or provide personal information.

How to Protect Yourself

Stay vigilant by:

  1. Never sharing tracking numbers or account details via email.
  2. Using multi-factor authentication for online accounts.
  3. Regularly updating your email and device security settings.
  4. Being cautious of unsolicited messages, especially those offering "free" packages or discounts.

By staying informed and proactive, you can avoid falling victim to UPS package scam emails and other fraudulent schemes.